Shipping & Returns

Here at Bedouin, we love our products, and hope you do too!

If something isn’t quite right, we are just as disappointed as you are and want you to be able to return or exchange for something that is. As inventory does move fast around here, we have a few guidelines for returns that allow us to keep bringing the Bedouin magic to you.


In-store & online purchases may be returned for store credit or original form of payment within 14 days of purchase if in original unused condition with tags attached and your receipt.
Refunds will only be issued for full priced items. Items in the sale section are FINAL SALE.
All returns must be approved by Bedouin. If you need to return or exchange something via mail, send us an email at or call us at 541-549-3079 so that we may first approve the return. Once approved, mail your item back to us:

Bedouin attn: Returns
143 E Hood Ave.
Sisters, OR 97759

All shipped returns must be post marked no later than 14 days after the original purchase date. We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise.
We are not responsible for missing packages.
Please note that we do not refund original or return shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise. We have the right to deny credits if the merchandise returned does not meet our requirements.

Once we've received your return, we will issue a refund and email your receipt. If you are making an exchange, we will ship your new item once we have received your returned item. Depending on your bank, your refund will be processed within 7-10 business days.
We cannot be held responsible for lost, stolen or delayed packages. Please contact your local post office to remedy the situation. We will do our best to assist you in sorting out the situation with the carrier. In some instances, this can take a few days to a few weeks. Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.  
All international orders are FINAL SALE.
Unfortunately, we cannot be responsible for lost or missing international packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer, and packages returned rejected because of tariffs will not be refunded for shippings.