Shipping & Returns
IN-STORE RETURN POLICY
In-store purchases may be returned for store credit or original form of payment within 10 days of purchase if in original unused condition with tags attached and your receipt.
WEB STORE RETURN POLICY
We understand the need to try on clothing. To allow for this, Bedouin will issue refunds on web-purchased clothing items that are received back to us within 14 days of purchase in their original, unworn condition. Additionally, items set aside for in-store pickup may only be returned within 14 days of purchase date. Please note that we do not refund original or return shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise. We have the right to deny credits if the merchandise returned does not meet our requirements. Please follow the return procedure, listed below.
Refunds will only be issued for full priced items. Items in the sale section are FINAL SALE.
All returns must be approved by Bedouin. Before shipping back your online return, send us an email at firstname.lastname@example.org and let us know which item you are returning. We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages.
At this time, we are not able to offer exchanges on web purchases. If you would like to exchange an item, contact us about making a return for a refund and then place a new order.
Online orders slated for in-store pickup must be picked up within 1 month otherwise the items will be donated.
We cannot be held responsible for lost, stolen or delayed packages. Please contact your local post office to remedy the situation. We will do our best to assist you in sorting out the situation with the carrier. In some instances, this can take a few days to a few weeks. Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.
All international orders are FINAL SALE.
Unfortunately, we cannot be responsible for lost or missing international packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer, and packages returned rejected because of tariffs will not be refunded for shippings.